{"id":2192,"date":"2015-01-20T13:54:41","date_gmt":"2015-01-20T12:54:41","guid":{"rendered":"http:\/\/wordpress.voelserhof.com\/anfrage-buchung-2\/buchungsinformationen\/"},"modified":"2026-03-09T08:46:59","modified_gmt":"2026-03-09T07:46:59","slug":"booking-information","status":"publish","type":"page","link":"https:\/\/www.voelserhof.com\/en\/enquiry-booking\/booking-information\/","title":{"rendered":"Booking Information"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h1>Booking information<\/h1>\n<h2>Useful tips for your holiday at the Hotel V\u00f6lserhof<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h6>Additional hotel facilities<\/h6>\n<ul>\n<li>Relaxation oasis with coloured light sauna, bio-sauna, steam room, outdoor courtyard, relaxation room with spa loungers<\/li>\n<li>Lobby, bar<\/li>\n<li>Lounge<\/li>\n<li>Garden<\/li>\n<li>Ski cellar with ski boot dryer<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h6>Arrival &amp; departure<\/h6>\n<p>On day of arrival rooms are available from 3.00 pm. We kindly ask guests to vacate their rooms by 11.00 am an day of departure. For an additional charge: early check-in and late check-out, if possible.[\/vc_column_text][vc_column_text]<\/p>\n<h6>Rental of hiking &amp; nordic walking poles<\/h6>\n<p>You can borrow hiking and nordic walking poles free of charge from reception (in winter reservation required).[\/vc_column_text][vc_column_text]<\/p>\n<h6>Equipment for babies &amp; toddlers<\/h6>\n<p>We provide cots and highchairs for our younger guests free of charge.[\/vc_column_text][vc_column_text]<\/p>\n<h6>Free internet<\/h6>\n<p>Free wi-fi internet available throughout the whole hotel.[\/vc_column_text][vc_column_text]<\/p>\n<h6>Room &amp; hotel safe<\/h6>\n<p>Each room is equipped with a safe. You can also deposit your valuables in our hotel safe at reception.[\/vc_column_text][vc_column_text]<\/p>\n<h6>Pets<\/h6>\n<p>Pets are not allowed in our hotel. We kindly ask for your understanding.[\/vc_column_text][vc_column_text]<\/p>\n<h6>Smoking<\/h6>\n<p>The <a title=\"Home\" href=\"https:\/\/www.voelserhof.com\/\">Hotel V\u00f6lserhof<\/a> is a non-smoking hotel.[\/vc_column_text][vc_column_text]<\/p>\n<h6>Guest card<\/h6>\n<p>On arrival our guests receive the Gastein Card free of charge. This card entitles you to free admission to a number of attractions and a wide range of discounts.[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h6>Guest Mobility Ticket<\/h6>\n<p>Use public transport in the province of Salzburg conveniently and at no extra cost: including arrival and departure with \u00d6BB rail connections, valid from the first stop within Salzburg.[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h6>Free\u00a0mountain railway (ascent and descent)<\/h6>\n<p>When booking in summer 2026, use of the Gastein mountain railways (Schlossalmbahn, Stubnerkogel and Graukogelbahn) is included.[\/vc_column_text][vc_column_text]<\/p>\n<h6>Extra Service<\/h6>\n<p><span id=\"[0,3]\" class=\"word\">For<\/span> <span id=\"[4,12]\" class=\"word\">services<\/span> <span id=\"[13,17]\" class=\"word\">that<\/span> <span id=\"[18,21]\" class=\"word\">are<\/span> <span id=\"[22,25]\" class=\"word\">not<\/span> <span id=\"[26,34]\" class=\"word\">included<\/span> <span id=\"[35,37]\" class=\"word\">in<\/span> <span id=\"[38,41]\" class=\"word\">our<\/span> <span id=\"[42,51]\" class=\"word\">inclusive<\/span> <span id=\"[52,60]\" class=\"word\">services<\/span>, <span id=\"[62,63]\" class=\"word\">a<\/span> <span id=\"[64,73]\" class=\"word\">surcharge<\/span> <span id=\"[74,76]\" class=\"word\">is<\/span> <span id=\"[77,79]\" class=\"word\">to<\/span> <span id=\"[80,82]\" class=\"word\">be<\/span> <span id=\"[83,91]\" class=\"word\">expected<\/span>.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h6>Online Check-In<\/h6>\n<p>You are welcome to check in from the comfort of your own home: <a href=\"https:\/\/bit.ly\/3PwP5fy\" target=\"_blank\" rel=\"noopener\">https:\/\/bit.ly\/3PwP5fy<\/a>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h6>Car park<\/h6>\n<p>For \u20ac 5.00 per day, you can park your car in our car park (arrival and departure are charged as one day).[\/vc_column_text][vc_column_text]<\/p>\n<h6>Covered parking for motorbikes<\/h6>\n<p>Take advantage of our covered parking and keep your motorbike dry.[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h6>Resort tax<\/h6>\n<p>Room rates do not include tourist tax (\u20ac 2,90 per night per person aged 15 and over). For stays of 5 nights or more, a one-off charge of \u20ac 1,10 will be applied.[\/vc_column_text][vc_column_text]<\/p>\n<h6>Short stay supplement<\/h6>\n<p>A short stay supplement of \u20ac 3,00 per person per night will be charged for stays of up to 3 nights.[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h6>Conditions of payment<\/h6>\n<p>We accept cash, Maestro, Mastercard and Visa as payment methods.[\/vc_column_text][vc_column_text]<\/p>\n<h6>Conditions of cancellation<\/h6>\n<p>Cancellation conditions according to <a href=\"https:\/\/www.voelserhof.com\/wp-content\/uploads\/AGBH_061115.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Austrian Hotel Regulations<\/a> apply.<\/p>\n<p>You may cancel your booking without charge up to 3 month prior to your arrival.<br \/>\nFrom 3 month up to 1 month prior to your arrival, that cancellation fee is 40% of the cost of the booking.<br \/>\nFrom 1 month to 1 week prior to your arrival, the cancellation fee is 70% of the booking price.<br \/>\nWhen you cancel during the last week before you arrive we will invoice you 90% of the cost of your booking, on early departure or now show 100%.[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h6>Tour guide in Gastein<\/h6>\n<p><a href=\"https:\/\/maps.gastein.com\/v2\/\" target=\"_blank\" rel=\"noopener\">Your comprehensive digital travel companion<\/a>:\u00a0Platform for various tours, excursion destinations, hotels, restaurants and infrastructure providers.[\/vc_column_text][vc_column_text]<\/p>\n<h6>Miscellaneous<\/h6>\n<p>Rooms may vary from the images and floor plans shown. All prices are in\u00a0 EURO. Subject to change, errors and omissions excepted.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<span class=\"button-block\"><a title=\"Doppel-, Familienzimmer &amp; Preise\" href=\"https:\/\/www.voelserhof.com\/en\/rooms-suites\/double-family-rooms-bad-hofgastein\/\">Double and family rooms<\/a><\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<span class=\"button-block\"><a title=\"Unverbindliche Anfrage\" href=\"https:\/\/www.voelserhof.com\/en\/enquiry-booking\/enquiry\/\">Holiday enquiry<\/a><\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Booking information Useful tips for your holiday at the Hotel V\u00f6lserhof [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text] Additional hotel facilities Relaxation oasis with coloured light sauna, bio-sauna, steam room, outdoor courtyard, relaxation room with spa loungers Lobby, bar Lounge Garden Ski cellar with ski boot dryer [\/vc_column_text][vc_column_text css=&#8221;&#8221;] Arrival &amp; departure On day of arrival rooms are available &hellip;<\/p>\n\n<p><a class=\"readmore btn btn-default btn-default btn-block\" href=\"https:\/\/www.voelserhof.com\/en\/enquiry-booking\/booking-information\/\">weiterlesen<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":2168,"menu_order":69,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-2192","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Booking information - Hotel V\u00f6lserhof - Bad Hofgastein<\/title>\n<meta name=\"description\" content=\"Under booking information you&#039;ll find lots of useful tips for your holiday in Gastein at the V\u00f6lserhof.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.voelserhof.com\/en\/enquiry-booking\/booking-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Booking information - Hotel V\u00f6lserhof - Bad Hofgastein\" \/>\n<meta property=\"og:description\" content=\"Under booking information you&#039;ll find lots of useful tips for your holiday in Gastein at the V\u00f6lserhof.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.voelserhof.com\/en\/enquiry-booking\/booking-information\/\" \/>\n<meta property=\"og:site_name\" content=\"Hotel V\u00f6lserhof\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-09T07:46:59+00:00\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"3\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.voelserhof.com\\\/en\\\/enquiry-booking\\\/booking-information\\\/\",\"url\":\"https:\\\/\\\/www.voelserhof.com\\\/en\\\/enquiry-booking\\\/booking-information\\\/\",\"name\":\"Booking information - Hotel V\u00f6lserhof - Bad Hofgastein\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.voelserhof.com\\\/#website\"},\"datePublished\":\"2015-01-20T12:54:41+00:00\",\"dateModified\":\"2026-03-09T07:46:59+00:00\",\"description\":\"Under booking information you'll find lots of useful tips for your holiday in Gastein at the V\u00f6lserhof.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.voelserhof.com\\\/en\\\/enquiry-booking\\\/booking-information\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.voelserhof.com\\\/en\\\/enquiry-booking\\\/booking-information\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.voelserhof.com\\\/en\\\/enquiry-booking\\\/booking-information\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.voelserhof.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Enquiry &#038; 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